This page will contain various tutorials for ITS staff. We could encourage ITS users to place their info off this page and sort it later.
How to Clear Auto-Saved Addresses in Outlook 2000-2003
When typing an address into the To:, Cc: or Bcc: lines of a new message in Outlook 2000-2003, Outlook will use auto-complete and automatically suggest an address based on addresses it has cached.
To turn off this feature, so that addresses are never suggested:
Go to the Tools pull-down menu, choose Options. Click the E-Mail Options button, and the Advanced E-mail Options button. Uncheck the box for "Suggest names while completing the To, Cc and Bcc fields".
To remove one address from the list so that it won't be suggested again, open a new message and begin typing in the address. Use the up and down arrow keys to select the address to be removed from the addresses suggested. When the address to be removed is highlighted, hit the Delete key.
How to Migrate to Thunderbird from Mozilla
Process to Migrate user to Zen.
How to Print a Config page for most HP LaserJets
To obtain information about the configuraiton for most network capable HP Laserjet printers, please visit this document at hp.com
Error codes for most HP LaserJet
Error Codes for HP2500 Printers
How to use Pacifist to extract files from .pkg files
How to reset the PRAM on a Mac
(Useful in the instances of power outages)
Before the machine boots press and hold command-option-p-r as shown in the picture below.
Email Dell Tech Support
If you have a low priority repair needed you can email Dell with your information to request service. Email Technical Support
Network Driver list for Dell GX series
GX110 - Etherlink 90x or 920
GX400 - Etherlink 90x or 920
GX260 - Intel Pro 1000
GX270 - Broadcom 57xx series
GX280 - Broadcom 57xx series
GX620 - Broadcom 57xx series
Newest Bart Boot Disk Driver Cabs
B57 - version 9.52 - 05/15/2006
B44 - version 4.47 - 05/16/2006
Convert Service Tag to Express Service Code
When you contact Dell for support they will ask you to enter your Express Service Code. This code is based up on the Service Tag. If you don't have the Express Service Code, but DO have the Service Tag, you can use the following Widget to obtain an Express Service Code. www.creativyst.com
glossary of common terms?
- including spelling, meaning, synonyms, links to wikipedia
Building Abbreviation List
- List of Building Names
Laptop Battery Maintenance
There are several steps you can take to insure that you get maximum performance from your laptop battery:
Breaking In New Batteries - New batteries come in a discharged condition and must be fully charged before use. It is recommended that you fully charge and discharge your new battery two to four times to allow it to reach its maximum rated capacity.
Preventing the Memory Effect - Keep your battery healthy by fully charging and then fully discharging it at least once every two to three weeks. Exceptions to the rule are Li-ion batteries which do not suffer from the memory effect.
Exercise Your Battery - Do not leave your battery dormant for long periods of time. We recommend using the battery at least once every two to three weeks. If a battery has not been used for a long period of time, perform the new battery break in procedure described above.
Battery Storage - If you don't plan on using the battery for a month or more, we recommend storing it in a clean, dry, cool place away from heat and metal objects. Ni-Cd, NiMH and Li-ion batteries will self-discharge during storage; remember to break them in before use.
Customizing Power Management - To get maximum performance from your battery, fully optimize the notebook's power management features prior to use. Power management is a trade off: better power conservation in exchange for lesser computer performance. The power management system conserves battery power by setting the processor to run at a slower speed, dimming the screen, spinning down the hard drive when it's not in use and causing the machine to go into sleep mode when inactive. Your notebook user's guide will provide information relating to specific power management features.
